Friday, July 1, 2022

What Is Skip Tracing?

Skip-tracing is the process of finding debtors who have disappeared – skipped town. It’s a series of steps designed to verify and correct client information before searching a variety of sources for new information that may help find that debtor. Some possible resources include:

A man searching through documents | Business debt collection Michigan

  1. Court records
  2. Credit reports
  3. Criminal background checks
  4. Job applications
  5. Loan applications
  6. Public records databases
  7. Utility bills

Learn about more resources for skip tracing.

When it comes to business debt collection in Michigan, Ross, Stuart & Dawson conducts full investigations – which often includes skip tracing. We make the process as smooth and fast as possible because we know the longer that debt sits unpaid, the less likely it is to ever get paid.

Contact RSD for Business Debt Collection in Michigan

If you need help with business debt collection in Michigan, Contact Us on our website or call us at (888) 701-8181. Our expert debt collectors can answer your questions and help you decide your next steps. No fees unless you win!

Tuesday, June 14, 2022

Improve Cash Flow by Receiving Prompt Payments

Does money leave your business quickly but come in slowly?

Does your cash flow have a negative effect on your accounts receivable?

A man checking graphs on a tablet | Collection agency Michigan

Cash flow is the total amount of money transferred into and out of a business. Here are two ways to improve your cash flow:

Offer Discounts for Early Payments – Offering an incentive can encourage customers to pay promptly. Payment terms like 2/10 net 30 allow the customer to receive a 2% discount if they pay within 10 days.

Partner with a Collection Agency – When a customer becomes a debtor, it can be helpful to have someone to turn to for help. Partnering with a collection agency can help quickly resolve the issue and show your customers the consequences of nonpayment.

Learn more about improving cash flow.

Partner with RSD, a Collection Agency in Michigan

Ross, Stuart and Dawson is a collection agency in Michigan that cares about your business’ success. RSD can assist you in multiple areas, such as commercial collection, portfolio liquidation, credit report investigation, and more.

When you partner with RSD, you can file claims quickly and securely through our online portal and receive up to the minute updates on your claim 24/7. To start collecting, fill out our contact form today!

Wednesday, June 1, 2022

How to Improve Cash Flow

How can you improve your business’ cash flow? Here are our tips:

Stagger Payment Terms – Preferably, you want to receive payments from your customers before you pay your suppliers. To do this, have the customer pay you in net 30 terms, while you pay your supplier in net 60 or 90 terms. 

Consider Milestone or Upfront Payments – T o make sure you have money coming in, you can ask the client to pay before the job is complete. Milestone payments can take place when the good/service you’re providing the customer has hit an agreed upon milestone – for example, when the job is half completed, the customer pays half the total payment.  You can also require a payment before you begin the project. This can help demonstrate how serious the customer is regarding payment.

A person looking at a computer | Collection agency Michigan

See more ways to improve cash flow.

Partner with RSD, a Collection Agency in Michigan

Ross, Stuart and Dawson is a collection agency in Michigan that cares about your business’ success. RSD can assist you in multiple areas, such as commercial collection, portfolio liquidation, credit report investigation, and more.

When you partner with RSD, you can file claims quickly and securely through our online portal and receive up to the minute updates on your claim 24/7. To start collecting, fill out our contact form today!

Friday, May 13, 2022

Ross, Stuart & Dawson Collects Commercial Debt

Are you a landlord or property owner looking to collect?

We understand how frustrating your situation is and your eagerness to collect, but make sure you’re contacting the right people. Ross, Stuart & Dawson collects only commercial debt.

Commercial debt is debt owed by a business or commercial venture to another business. If you’re a business who has provided goods or services to another business and haven’t been paid, you have a commercial debt.

Our commercial debt collection services have helped companies in manufacturing, transportation & warehousing, wholesale trade, commercial insurance, and more!

In the case of property management, if a commercial property manager rents out office space to a business and this business doesn’t pay, this is more likely to be a commercial debt. Otherwise, your debt is most likely a consumer debt and you need to contact a consumer debt collection agency.

Learn more about the difference between commercial and consumer debt.

Your Certified Commercial Debt Collector in Michigan

If you’re in need of a commercial debt collector in Michigan, we can help!

RSD is 1 of 26 debt collectors certified by the Commercial Law League of America (CLLA) and is endorsed by the International Association of Commercial Collectors (IACC). 

To stay in the loop, you can check on the progress of your claim through RSD’s online portal and receive up to the minute updates.

Place a claim for commercial debt collection today!


Sunday, May 1, 2022

Property Management Debt is Consumer Debt

Are you a landlord or property manager trying to collect?

A person handing over their keys | Debt collector Michigan

Things have been hard for landlords since the eviction moratorium was put into effect on September 4th, 2020. This moratorium was put into place during the pandemic to stop landlords from evicting tenants who couldn’t pay rent due to lost wages. While rent payments were allowed to pile up for tenants, they weren’t forgiven, and those payments are still owed to you. The moratorium ended in August 2021, but the struggles haven’t ended. Since then, landlords have been trying to collect payments from current tenants and even those who have moved out. 

Your Debt is Likely Consumer Debt

Commercial debt is debt owed by a business or commercial venture to another business. If you’re a business who has provided goods or services to another business and haven’t been paid, you have a commercial debt.

Ross, Stuart & Dawson collects only commercial debt.

Read more about the difference between consumer and commercial debt.

Your Certified Commercial Debt Collector in Michigan

If you’re in need of a commercial debt collector in Michigan, we can help!

RSD is 1 of 28 debt collectors certified by the Commercial Law League of America (CLLA) and is endorsed by the International Association of Commercial Collectors (IACC). 

To stay in the loop, you can check on the progress of your claim through RSD’s online portal and receive up to the minute updates.

Place a claim for commercial debt collection today!


Friday, April 15, 2022

Prevent Invoice Disputes

 Here are some steps to add to your billing system and customer communications that can help prevent invoice disputes:

  • Run a credit check on the customer – You might find this stalling is a symptom of a much bigger credit issue that must be addressed.
  • Review unpaid invoices several times a year – Note which customers have notified you about invoice disputes and how many have filed disputes properly.
  • Be clear and upfront about policies – This way, old and new customers won’t be able to bend the rules.

Learn how to not give in to customer stalling.

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Leave Your Struggles to RSD – A Debt Collection Agency in Michigan

If you’re having trouble being paid, a kind and professional debt collection agency in Michigan can help!

Ross, Stuart & Dawson can help identify the gaps and weaknesses in your credit risk management system and help you implement the right credit tools, procedures, and improvements that will fulfill your credit risk and debt collection goals.

RSD also utilizes an online portal that makes securely placing a claim, uploading documents, exporting reports, and checking your claim status easy! 

Contact us today to begin the collection process!

Friday, April 1, 2022

How to Handle Invoice Disputes

Is your customer refusing to pay?

Are they claiming the invoice is incorrect?

Organizations can be stopped in their tracks by customers disputing charges. Can a customer just dispute a charge and not pay? What happens next? How can you to make sure you can collect on an invoice and handle invoice disputes?

Two people discussing an invoice | Debt collection agency Michigan

Set The Expectations for an Invoice Dispute

You can set the tone for the call by setting up proper expectations. Don’t give in to their delay tactics. Offer to investigate their dispute but make it clear that you don’t tolerate disputes made after the payment due date. To research the dispute, tell them that their payment must be processed first. Then, if their dispute is valid, their payment can be credited back to them. Remind them that in the future, if they have a dispute, they must notify you before the payment due date. This scenario assures that your payment won’t be delayed and that customers can’t use delay tactics, by putting the responsibility of communicating a problem on the customer. 

Learn more about invoice disputes.

Leave Your Struggles to RSD – A Debt Collection Agency in Michigan

If you’re having trouble being paid, a kind and professional debt collection agency in Michigan can help!

Ross, Stuart & Dawson can help identify the gaps and weaknesses in your credit risk management system and help you implement the right credit tools, procedures, and improvements that will fulfill your credit risk and debt collection goals.

RSD also utilizes an online portal that makes securely placing a claim, uploading documents, exporting reports, and checking your claim status easy! 

Contact us today to begin the collection process!