Here are some steps to add to your billing system and customer communications that can help prevent invoice disputes:
- Run a credit check on the customer – You might find this stalling is a symptom of a much bigger credit issue that must be addressed.
- Review unpaid invoices several times a year – Note which customers have notified you about invoice disputes and how many have filed disputes properly.
- Be clear and upfront about policies – This way, old and new customers won’t be able to bend the rules.
Learn how to not give in to customer stalling.
Leave Your Struggles to RSD – A Debt Collection Agency in Michigan
If you’re having trouble being paid, a kind and professional debt collection agency in Michigan can help!
Ross, Stuart & Dawson can help identify the gaps and weaknesses in your credit risk management system and help you implement the right credit tools, procedures, and improvements that will fulfill your credit risk and debt collection goals.
RSD also utilizes an online portal that makes securely placing a claim, uploading documents, exporting reports, and checking your claim status easy!
Contact us today to begin the collection process!
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