Tuesday, June 1, 2021

How to Approach Debtors Who Can’t Pay

 Does your debtor have poor cash flow?

Do they want to pay you, but don’t know when it’ll be possible?

At Ross, Stuart & Dawson, we’ve seen it all. That’s why we’ve compiled some tips for approaching different types of debtors. It’s important to determine what kind of debtor you have, one that can’t pay, or that won’t pay, because the approaches for them can differ.

Here’s how to approach a debtor who can’t pay:

Can’t Pay ‒ Most non-payments result from a real or imagined lack of cash flow. These debtors usually want to pay, but feel like they can’t. If this is the case, act as their problem solver. They have debt, you have solutions! You need to convey to them that you are partners and only want to help them. This will put them at ease and make them far more likely to comply. When negotiating with them, if they have poor cash flow, offer them a structured payment plan to pay off the debt. Once you both agree on the plan of action, get everything down in writing and have the debtor agree to the terms in writing.

Visit our website to see more collection tips!

Take Advice from the Trusted Debt Collectors in Michigan

If you’ve done all of the above, and still need help, Ross, Stuart & Dawson can assist you! Certified by the Commercial Law League of America and endorsed by the International Association of Commercial Collectors, Ross, Stuart & Dawson has the know-how to get you the money you deserve.

Our kind, professional-approach is empathetic yet firm and manufactured for success! For a trusted commercial debt collector in Michigan, call RSD today at 888-701-8181 or contact us via our website to start taking care of your delinquent accounts. 


Monday, May 17, 2021

How to Stop Delinquent Accounts

Looking for a collection agency that serves your field?

Are delinquent accounts common for you?

At Ross, Stuart & Dawson, we understand the struggle. That’s why we’ve been in the commercial debt collection business for over 45 years. You don’t have to struggle alone. Debt collection agencies can help you in many ways.

Our consultants have knowledge in business, finance, trade, and commercial law that can be useful to your claim. You can trust us to understand the operations and nuances of your workplace, regardless of the industry. The industries we serve include manufacturing, media advertising, equipment rental and warehousing, wholesale trade and more.

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Want to decrease your risk of delinquent accounts? We can calculate the credit risk of your company and minimize it to reduce future problems. By learning about your specific products, services, and operations, you’ll get suggestions about strengthening certain areas of your credit risk management system.

To see other benefits a collection agency, visit our website!

Trust your business to the debt collection professionals

If you’re looking to collect on an account, let us help! Certified by the Commercial Law League of America and endorsed by the International Association of Commercial Collectors, Ross, Stuart & Dawson has the know-how to get you the money you deserve.

“I have worked with several debt collection agencies throughout the years. None of them have the track record for recovering our payments from delinquent accounts like RSD!”

We turn past promises into present payments! For a trusted commercial debt collection agency in Michigan, call RSD today at 888-701-8181 or contact us via our website to start the collections process. 


Saturday, May 1, 2021

Take Back your Business with a Collection Agency

Have you waited too long to collect?

Are you not taken seriously by your debtors?

At Ross, Stuart & Dawson, we understand the struggle. That’s why we’ve been in the commercial debt collection business for over 45 years. You don’t have to struggle alone. Debt collection agencies can help you in many ways. 

One way we assist you is by communicating with the debtor. Debtors will often stop responding to your emails and phone calls. Sometimes being contacted by a collection agency can scare the debtor into taking their past promise of payment more seriously. When a debtor doesn’t pay it’s either because they can’t pay or they don’t want to. Contacting them can sometimes cause anger from both sides. No checks get written when people are mad. We use a kind approach that’s more successful and won’t ruin the relationship you have with the customer.

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To find out other ways collection agencies can help you, visit our website!

To maximize communication, we offer an online portal where you can see your claim, get account updates, download reports and more. At RSD, we think you deserve to be as involved in the collection as we are.

Trust your business to the debt collection professionals

If you’re looking to collect on an account, let us help! Certified by the Commercial Law League of America and endorsed by the International Association of Commercial Collectors, Ross, Stuart & Dawson has the know-how to get you the money you deserve.

We turn past promises into present payments! For a trusted commercial debt collection agency in Michigan, call RSD today at 888-701-8181 or contact us via our website to start the collections process.



Monday, April 26, 2021

What Does a Commercial Collections Process Look Like?


Our firm conducts a full investigation, verifying information, and making friendly but firm phone calls. Sometimes this includes "skipping" or "skip tracing," which means finding a debtor's business address when they’ve “skipped out” on a debt. Our collection agents typically complete their collection process within 90 days of receipt of the file resulting in the file being closed as paid/settled in full, forwarded on to our legal department for further actions, or monitored for monthly payments. Communications with debtors include phone conversations, emails, texts, and even Zoom meetings! 

Learn more here.

We Help Businesses of All Sizes Collect What’s Owed!


When you hire a collection agency like Ross, Stuart and Dawson, we’ll implement a strategy that works best for your unique case. An analysis and investigation of the facts will help determine the options.
Business owners should be spending time doing what they are good at, not chasing down debts. Contact our experienced debt collection agency today at (248) 370-8160 to get started. Let the experts worry about your collections, so you have more time to focus on growing your business!
 

Monday, April 19, 2021

Unpaid Debts Can Get in the Way of Running Your Business



debt collectors
A company's Accounts Receivables are usually its second, if not its first, most important asset on the balance sheet. It’s not just a number – it reflects the resources a company harnesses to manufacture, ship, and sell its products — all on a promise it will be paid at some point in the near future. An experienced debt collection agency will make the difference and get more of these promises turned into payments.

Learn how the MFDCPA governs what debt collectors can and cannot do here.


Michigan-Based Debt Collectors Can Help Your Business

When you hire a collection agency like Ross, Stuart and Dawson, we’ll implement a strategy that works best for your unique case. An analysis and investigation of the facts will help determine the options. 

Business owners should be spending time doing what they are good at, not chasing down debts. Contact our experienced debt collectors today at (248) 370-8160 to get started. Let the experts worry about your collections, so you have more time to focus on growing your business!

Friday, April 9, 2021

Ross, Stuart & Dawson Turns Past Promises into Present Payments!


Business contracts are often the subject of dispute. There’s no such thing as a bulletproof contract or contract that can only be interpreted one way. Sometimes the “other way” is absurd, but that doesn’t stop desperate companies from sometimes refusing to pay their creditors. That’s where we come in. Creditors that work with RSD know that we will take the time to review each file to get all the facts, then act as a problem solver to quickly get the debtor company to either resolve the outstanding balance voluntarily or finding themselves on the losing end of a lawsuit that they can’t possibly win. Learn more here!

Commercial Debt Collections in Michigan


Business owners should be spending time doing what they are good at, not chasing down debts. Contact our experienced debt collection agency today at (248) 370-8160 to get started. Let the experts worry about your collections, so you have more time to focus on growing your business!

Monday, April 5, 2021

The Fair Debt Collection Practices Act Governs Even the Most Expert Debt Collectors

 

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Here’s some of what you need to know about the Michigan Fair Debt Collection Practices Act 339.915 Licensee Sec. 915:

A licensee shall not commit 1 or more of the following acts:

  1. (a) Communicating with a debtor in a misleading or deceptive manner, such as using the stationery of an attorney or the stationery of a credit bureau unless it is disclosed that it is the collection department of the credit bureau.

(b) Using forms or instruments which simulate the appearance of judicial process.


Read more of the MFDCA here!


Your Case Gets Personal Attention from Our Expert Debt Collectors 

What’s most important to you is also important to us! Every one of our cases gets dedicated, personal attention, whether your claim is big or small.

Business owners should be spending time doing what they are good at, not chasing down debts. Contact our experienced debt collectors today at (248) 370-8160 to get started. Let the experts worry about your collections, so you have more time to focus on growing your business!