What does a delinquent customer look like?
They may have these attributes:
- incapable of handling his or her own problems
- skips, runs away from debts
- deliberately buys with no intention to pay (a credit criminal)
- tries to reduce debt through unfair complaints
Absent from this list are those who lose their jobs through no fault of their own and those who have unexpected financial reverses. In most cases, such people will voluntarily communicate with you and arrange for future settlement. To these people, you owe a moral obligation of leniency. They communicate with you. The potential delinquent debtor does not. It is the non-communicative, recalcitrant, and argumentative debtor that a requires a qualified collection agency to recover a good portion of bad debt.
Learn more attributes of a poor customer on our website!
Commercial Collection Agency in Michigan
Do you have delinquent customers?
Partner with a commercial collection agency in Michigan like RSD!
Ross, Stuart & Dawson is certified by the Commercial Law League of America (CLLA) and endorsed by the International Association of Commercial Collectors. This means RSD follows a rigorous code of ethics, provides prompt collection, and provides maximum dollar recovery.
Contact RSD today to start taking care of your delinquent accounts.
