Attributes of a Poor Customer

What does a delinquent customer look like?

They may have these attributes:

• incapable of handling his or her own problems
• skips, runs away from debts 
• deliberately buys with no intention to pay (a credit criminal) 
• tries to reduce debt through unfair complaints 

Absent from this list are those who lose their jobs through no fault of their own and those who have unexpected financial reverses. In most cases, such people will voluntarily communicate with you and arrange for future settlement. To these people, you owe a moral obligation of leniency. They communicate with you. The potential delinquent debtor does not. It is the non-communicative, recalcitrant, and argumentative debtor that a requires a qualified collection agency to recover a good portion of bad debt.

Learn more attributes of a poor customer on our website!

Commercial Collection Agency in Michigan

Do you have delinquent customers?

Partner with a commercial collection agency in Michigan like RSD!

Ross, Stuart & Dawson is certified by the Commercial Law League of America (CLLA) and endorsed by the International Association of Commercial Collectors. This means RSD follows a rigorous code of ethics, provides prompt collection, and provides maximum dollar recovery.

Contact RSD today to start taking care of your delinquent accounts.

Assessing Creditworthiness

How do you know if a potential customer is creditworthy?

Before working with a customer, examine the company’s:

• History – How long have they been in business? Do they have a good reputation in your industry?
• Future – Does their future seem strong? How does the future of their industry look? 
• Financial Health – Balance sheets and income statements can illuminate potential problems.
  

How can you discover this information before the company becomes a client? RSD can help you receive an Experian business credit report to see their financial health. For more information, RSD can work with several investigative resources to provide background checks, asset searches, bank account verifications, and many other kinds of investigative data.

Learn best credit risk management practices on our website!

Credit Collection Services in and Around Wyoming, MI

Credit collection services can include more than just debt collection!

RSD provides credit collection services near Wyoming, MI that include credit investigations, portfolio liquidation, credit policy creation, and can act as your legal liaison for litigation or settlements.

Contact RSD today to get started!

Best Credit Risk Management Practices

Do too many of your customers become debtors?

Are you tired of late payments?

Strengthening your credit risk management system can help. This system helps you sell on credit while maintaining cash flow, promoting financial health, and reducing late or non-payments.

Don’t Extend Credit without a Credit Application

Regardless of a customer’s size or reputation, don’t take a risk! A credit application can help determine creditworthiness while also compiling the company’s data that you may need if they decide to not pay. Include your credit and payment terms in the application to ensure the customer knows your expectations.

Partner with a Debt Collector

At the first sign of non-payment, file a claim with your partnered debt collector. The debt collection professionals at Ross, Stuart & Dawson can do the work for you, so you can relax and continue growing your company!

Learn more best practices on our website!

Credit Collection Services in and Around Wyoming, MI

Credit collection services can include more than just debt collection!

RSD provides credit collection services near Wyoming, MI that include credit investigations, portfolio liquidation, credit policy creation, and can act as your legal liaison for litigation or settlements.

Contact RSD today to get started!

How to Work with Your Collection Agency

How can you and your collection agency work together?

1. Having placed the account for collection, rely on the experience, diligence, and judgment of your collection service for the best and quickest results. Promptly refer any developments on these assigned accounts to the collector. 
2. Since professional collectors’ services are personal in nature - with the debtor as well as with you- see that your collector is fully acquainted with the nature of the goods or services involved. This helps the collector handle the many complex situations that arise during collection. In addition, the collection service should be given a fair understanding of your accounting system so that the collectors can maintain mutually acceptable records and keep books in balance with yours. The better the collector knows your individual requirements and specialized field, the more fully they can serve you. The relationship can be mutually profitable.
   

Learn how to maximize your return.

Get Paid with Credit Collection Services in Michigan

Are you ready to maximize your return?

Ross, Stuart & Dawson can help! We’ve been collecting with empathy and kindness for over four decades. We can help retain your relationship with your debtor as well as help you achieve the best return.

For credit collection services in Michigan, contact RSD today!

How to Maximize Your Returns from a Collection Agency

Do you struggle with nonpayment?

Considering using credit collection services in Michigan?

There are four steps you can follow to maximize your returns:

1. Post in your credit office the 10 situations that require prompt collection agency attention.
2. List collection agency accounts on special listing forms. The more information about the debtor means more collections. In all cases, the minimum information should be the correct name, address and telephone number of the debtor company; whether mail has been returned; contact name and email address address/phone number; trade references (important in the order stated); if there is a dispute, a summary of the facts; and date of last transaction (whether it is a charge, cash credit or adjustment). 

Check out steps 3-4 on our website!

Get Paid with Credit Collection Services in Michigan

Are you ready to maximize your return?

Ross, Stuart & Dawson can help! We’ve been collecting with empathy and kindness for over four decades.  We can help retain your relationship with your debtor as well as help you achieve the best return.

What’s most important to you is also important to us! Every one of our cases gets dedicated, personal attention, whether your claim is big or small. 

For credit collection services in Michigan, contact RSD today!

RSD Can Assist During the Entire Collection Process

What does the credit collection process look like?

How can you prevent further collections?

Generally, credit collection involves contacting the debtor, figuring out the reason for nonpayment, creating a solution to recover the money you’re owed, and then depositing the funds into your account. This process may seem straightforward, but there can be obstacles at different points in the process that require more specialized credit collection services in Michigan.

During the credit collection process, we may find your debtor has filed for bankruptcy, making them a debtor in possession. Now what?  Do you or your team have experience with bankruptcy laws and know what your rights are? If not, let RSD handle these situations for you. We have resources and bankruptcy attorneys available to help navigate these choppy waters. If you’ve been put in a tough spot due to a debtor’s cash flow situation, we can determine which solution makes the most sense: collections, portfolio liquidation, litigation or settlement. 

After the process has been completed and the debt has been collected, you might decide you don’t want to go through this again. We have consultative and credit policy creation services that can correct issues that affect sales, cash flow, and general operation, as well as create a strong credit policy that minimizes the risk of selling on credit. It’s our goal to improve your credit risk management system and keep your company on its feet!

Learn more about RSD's credit collection services!

Looking for Detailed Credit Collection Services in Michigan?

Ross, Stuart & Dawson has 46 years of experience in debt collection, collecting both domestic and international debts. We’ve had enough experience to know you need an individualized approach for your unique business and circumstances. We take the time to understand the details of your business and provide the best solution for you, not only with collections, but with your total credit management system.

For credit collection services in Michigan, contact RSD today!

Credit Collection Services Can Include More Than Just Debt Collection!

Looking for data on a debtor?

Or a potential client?

Before collection begins, or even before a signing a contract with another organization, you might want a credit report investigation to see if your debtor, or the potential person you’ll be working with, has healthy financials. We work with Experian to provide unbiased business credit reports that can give you a peek into their financial operations. Looking for a little more data? RSD can provide actual trade and debt information on your clients or potential clients. Still looking for a little more data? Credit worthiness isn’t just about financial data. We work with investigative services to curate background checks, asset searches, and bank account verifications. We can even send a field investigator to the debtor’s location to determine their physical status.

See what other credit collection services RSD can provide for you!

Looking for Detailed Credit Collection Services in Michigan?

Ross, Stuart & Dawson has 46 years of experience in debt collection, collecting both domestic and international debts. We’ve had enough experience to know you need an individualized approach for your unique business and circumstances. We take the time to understand the details of your business and provide the best solution for you, not only with collections, but with your total credit management system.

For credit collection services in Michigan, contact RSD today!