Friday, May 15, 2026
Why Mid-Year is the Perfect Time to Review A/R
Friday, May 1, 2026
What is an A/R Review and Why Does it Matter?
outstanding—typically in 30-day increments (0–30, 31–60, 61–90, and 90+ days).
- Identify overdue accounts quickly
- Spot trends in customer payment behavior
- Evaluate the effectiveness of your current collection efforts
- Detect potential credit risks before they escalate
Partner with a Michigan Debt Collector
Monday, July 15, 2024
When to Reach Out to a Debt Collector
Learn More About Business Debt Collection with the Experts!
Monday, July 1, 2024
Beginning the Debt Collection Process
- Review your aging report to determine which accounts are getting close to 60-90 days past-due with no communication
- Gather your supporting documents which substantiate the balance owed (Signed agreements, terms and conditions, invoices, statement of account, proof of delivery, etc.)
- Complete an RSD Claim Placement Form
- Email the claim to claims@rsdcollects.com or upload your claims securely on our client web portal
- RSD will do the rest!
Learn More About Business Debt Collection with the Experts!
Thursday, September 14, 2023
The Future of Commercial Debt Collection
Do you wish debt collection was easier?
How can new technology be applied to commercial debt collection?
Let’s explore some of the exciting developments that are reshaping the industry.
Personalization and a Customer-Centric Approach
In the future, successful debt collection agencies will adopt a customer-centric approach, recognizing the importance of maintaining positive relationships with debtors. Rather than employing aggressive tactics, the emphasis will be on empathy, education and collaboration. Debtors will benefit from personalized repayment plans, financial counseling and proactive communication. By nurturing relationships and building trust, agencies and law firms can increase the likelihood of recovering debts while preserving their reputation.
Learn more technological advancements in debt collection on our website!
Commercial Debt Collection with RSD
At Ross, Stuart & Dawson, we’ve been in the commercial debt collection business since 1975. We’ve undergone many technological revolutions and have embraced them. That’s why we continue to adapt to changing technology and give you the best experience possible.
File a paperless claim on our website, log into our online portal to view your claim’s progress in real time, or pay with our online payment portal. RSD makes debt collection easy! Call us today at 888-701-8181 or contact us to get started.
Friday, July 14, 2023
How Inflation Affects You and Your Customers
Has inflation caused costs to increase for your business?
Inflation has affected business for both creditors and debtors. However, by being a creditor, inflation can affect if you get paid by customers. If they run into cash flow problems, it’s possible they’ll choose not to pay you. This causes a cash flow problem for you!
If they don't pay their bills, you can't pay yours!
What Can You Do to Avoid Nonpayment?
The most important thing you can do to avoid nonpayment is make sure your credit risk management and billing systems are organized and running smoothly. Make sure your customer is trustworthy and in good financial standing before working with them. Send invoices on time with clear payment terms and tell them exactly how to pay. Don’t let them find excuses to not pay!
Learn more ways to combat inflation-related nonpayment on our website.
Commercial Collection Agency in Michigan
At the first sign of nonpayment or payment disputes, call RSD, a commercial collection agency in Michigan.
RSD has been collecting with empathy and kindness for over 45 years, helping businesses like yours get the money you deserve!
Give us a call at 248-370-8160 or fill out a claim form today.
Saturday, July 1, 2023
What Does Inflation Mean for Credit Lending?
Are you a creditor?
Have you noticed increasing late payments from your customers?
Inflation and interest rates in the United States began increasing in 2021. While they’re decreasing now, they’re still affecting businesses. Inflation has been making credit lending more unstable and higher interest rates make borrowing money riskier.
What Does Inflation Mean for You?
- General business expenses cost more
- You may have to increase your prices
- If you buy materials for your products, you may have to purchase less, or find cheaper alternatives
- You may have to restructure your buying, inventory, and production habits
Learn how inflation also affects your customers!
Commercial Collection Agency in Michigan
At the first sign of nonpayment or payment disputes, call RSD, a commercial collection agency in Michigan.
RSD has been collecting with empathy and kindness for over 45 years, helping businesses like yours get the money you deserve!
Give us a call at 248-370-8160 or fill out a claim form today.
Wednesday, June 14, 2023
Attributes of a Poor Customer
What does a delinquent customer look like?
They may have these attributes:
- incapable of handling his or her own problems
- skips, runs away from debts
- deliberately buys with no intention to pay (a credit criminal)
- tries to reduce debt through unfair complaints
Absent from this list are those who lose their jobs through no fault of their own and those who have unexpected financial reverses. In most cases, such people will voluntarily communicate with you and arrange for future settlement. To these people, you owe a moral obligation of leniency. They communicate with you. The potential delinquent debtor does not. It is the non-communicative, recalcitrant, and argumentative debtor that a requires a qualified collection agency to recover a good portion of bad debt.
Learn more attributes of a poor customer on our website!
Commercial Collection Agency in Michigan
Do you have delinquent customers?
Partner with a commercial collection agency in Michigan like RSD!
Ross, Stuart & Dawson is certified by the Commercial Law League of America (CLLA) and endorsed by the International Association of Commercial Collectors. This means RSD follows a rigorous code of ethics, provides prompt collection, and provides maximum dollar recovery.
Contact RSD today to start taking care of your delinquent accounts.
Thursday, June 1, 2023
Recognizing the Delinquent Debtor
Are you a commercial business communicating with new potential customers?
What qualities does a poor customer display?
Surveys taken by the International Association of Commercial Collectors (IACC) and other groups identify certain characteristics of people who may potentially create bad debts.
Generally, such debtors belong to the following groups:
- habitually slow in paying
- financially immature
- irresponsible about employment and usually irresponsible about family obligations
- unavoidably involved in debt
Learn more attributes of a poor customer on our website!
Commercial Collection Agency in Michigan
Do you have delinquent customers?
Want to maximize your return?
Partner with a commercial collection agency in Michigan like RSD!
Ross, Stuart & Dawson is certified by the Commercial Law League of America (CLLA) and endorsed by the International Association of Commercial Collectors. This means RSD follows a rigorous code of ethics, provides prompt collection, and provides maximum dollar recovery.
Contact RSD today to start taking care of your delinquent accounts.
Friday, January 13, 2023
Is a Write-Off Necessary?
Are debtors dodging your emails and phone calls?
You may be considering writing off their debt. Here are a few situations when a write-off may be necessary:
A Debt Collector Can’t Help – When you need payment, reach out to a debt collector in Michigan first! No matter the age of the debt, RSD is willing to help! We can use skip tracing techniques to find your debtor, contact them, and help negotiate until they pay. If they still haven’t paid after our efforts, it may be time to write-off the debt.
The Debtor is Bankrupt – After a company has filed for bankruptcy, they’ll be liquidating their assets to their creditors. If they owe their creditors more than they’re worth, you may end up with nothing or waiting longer than you can afford to receive anything.
Learn more about write-offs on our website!
Debt Collector in Michigan
Avoid write-offs with the help of a debt collector in Michigan!
Certified by the Commercial Law League of America and endorsed by the International Association of Commercial Collectors, Ross, Stuart & Dawson has the know-how to get you the money you deserve.
Contact RSD today at 888-701-8181 or fill out our contact form to get started!
Monday, April 5, 2021
The Fair Debt Collection Practices Act Governs Even the Most Expert Debt Collectors
Here’s some of what you need to know about the Michigan Fair Debt Collection Practices Act 339.915 Licensee Sec. 915:
A licensee shall not commit 1 or more of the following acts:
- (a) Communicating with a debtor in a misleading or deceptive manner, such as using the stationery of an attorney or the stationery of a credit bureau unless it is disclosed that it is the collection department of the credit bureau.
(b) Using forms or instruments which simulate the appearance of judicial process.
Read more of the MFDCA here!
Your Case Gets Personal Attention from Our Expert Debt Collectors
What’s most important to you is also important to us! Every one of our cases gets dedicated, personal attention, whether your claim is big or small.
Business owners should be spending time doing what they are good at, not chasing down debts. Contact our experienced debt collectors today at (248) 370-8160 to get started. Let the experts worry about your collections, so you have more time to focus on growing your business!
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