Myths About Debt Collectors - Part 2

Have you heard only bad things about debt collectors?

If you’ve only heard that collectors are heartless sharks, then you haven’t heard about debt collectors who are good at their job. There may be heartless collectors out there, but on the whole, people in the collection business are nothing like the cold rumors you may have seen online. 

In our last blog, we talked about two myths about debt collectors. Here are two more myths and why they’re incorrect:

Debt Collectors Resort to Threats and Harassment

Ethical debt collectors operate within the bounds of the law and professional standards, which strictly prohibit threats, harassment, or abusive behavior towards debtors. Maintaining a respectful and professional demeanor is not only required by regulations like the Fair Debt Collection Practices Act (FDCPA) but also crucial for good communication and resolving debts amicably.

Debt Collectors Have Unlimited Power to Collect Debts

While collectors have a duty to pursue debts owed to creditors, their authority is not limitless. Debt collectors must operate within the confines of the law. This includes respecting debtors' rights, such as the right to dispute debts, request validation, or seek assistance from consumer protection agencies.

Have Questions about Credit Collection Services?

Don’t be afraid to talk to a debt collector!

If you have questions about any credit collection services, our B2B collection experts are more than happy to chat. To get in touch, call (248) 370-8160 or submit a contact form here.