Attributes of a Poor Customer

What does a delinquent customer look like?

They may have these attributes:

• incapable of handling his or her own problems
• skips, runs away from debts 
• deliberately buys with no intention to pay (a credit criminal) 
• tries to reduce debt through unfair complaints 

Absent from this list are those who lose their jobs through no fault of their own and those who have unexpected financial reverses. In most cases, such people will voluntarily communicate with you and arrange for future settlement. To these people, you owe a moral obligation of leniency. They communicate with you. The potential delinquent debtor does not. It is the non-communicative, recalcitrant, and argumentative debtor that a requires a qualified collection agency to recover a good portion of bad debt.

Learn more attributes of a poor customer on our website!

Commercial Collection Agency in Michigan

Do you have delinquent customers?

Partner with a commercial collection agency in Michigan like RSD!

Ross, Stuart & Dawson is certified by the Commercial Law League of America (CLLA) and endorsed by the International Association of Commercial Collectors. This means RSD follows a rigorous code of ethics, provides prompt collection, and provides maximum dollar recovery.

Contact RSD today to start taking care of your delinquent accounts.

Recognizing the Delinquent Debtor

Are you a commercial business communicating with new potential customers?

What qualities does a poor customer display?

Surveys taken by the International Association of Commercial Collectors (IACC) and other groups identify certain characteristics of people who may potentially create bad debts. 

Generally, such debtors belong to the following groups: 

• habitually slow in paying 
• financially immature 
• irresponsible about employment and usually irresponsible about family obligations 
• unavoidably involved in debt 

Learn more attributes of a poor customer on our website!

Commercial Collection Agency in Michigan

Do you have delinquent customers?

Want to maximize your return?

Partner with a commercial collection agency in Michigan like RSD!

Ross, Stuart & Dawson is certified by the Commercial Law League of America (CLLA) and endorsed by the International Association of Commercial Collectors. This means RSD follows a rigorous code of ethics, provides prompt collection, and provides maximum dollar recovery.

Contact RSD today to start taking care of your delinquent accounts.

Why Large Businesses Should Partner with a Collection Agency

Have late payments been affecting your business?

Late payments or nonpayment affects businesses of all sizes! If you extend credit to your customers, you’ll likely need collection help at some point. Partnering with a debt collector can help businesses large and small get the money they deserve and stay on track. 

If you own a large business, you may not have time to try to collect. You might write-off debt because it’s easier than dealing with elusive debtors and your business can’t afford to wait for payment.

Your stress will melt away when you send a delinquent account to your partnered debt collector, who can promptly and reliably collect on your behalf. 

Learn how RSD can help with international collection!

Debt Collection Agency Serving Kentwood

Businesses of all sizes may try to collect the debt themselves. Leave it to the professionals! A third-party collector can help the debtor understand how serious you are about collecting while upholding your positive relationship with them.

Need help collecting in Michigan? Searching for a collection agency serving Kentwood? 

RSD can collect from anywhere in Michigan! Contact RSD for commercial debt collection today!

Why Small Businesses Should Utilize Debt Collectors

Are you a small business owner?

Have you been wondering if a debt collector is necessary for a business of your size?

According to LendingTree, nearly 20% of small businesses will fail within the first year. After five years, around 50% of small businesses will close. One of the top reasons small businesses close is poor cash flow. RSD can help by acting against late payments immediately. The longer you wait to collect, the less money you’re expected to receive. A debt collector, especially a Commercial Law League of America (CLLA) certified debt collector like RSD can provide maximum dollar recovery!

Small businesses may also fail due to poor operation decisions. Small mistakes such as not requiring credit applications for customers, not keeping a paper trail on debtors, using unconventional payment terms, or having a less than seamless billing system can cause payment issues. To fully address these issues, you’ll need a robust credit risk management system, which RSD can help you design.

Learn how RSD can help larger businesses on our website!

Debt Collection Agency Serving Kentwood Area

Need help collecting in Michigan? Searching for a collection agency serving Kentwood? 

RSD can collect from anywhere in Michigan!  Contact RSD for commercial debt collection today!

Assessing Creditworthiness

How do you know if a potential customer is creditworthy?

Before working with a customer, examine the company’s:

• History – How long have they been in business? Do they have a good reputation in your industry?
• Future – Does their future seem strong? How does the future of their industry look? 
• Financial Health – Balance sheets and income statements can illuminate potential problems.
  

How can you discover this information before the company becomes a client? RSD can help you receive an Experian business credit report to see their financial health. For more information, RSD can work with several investigative resources to provide background checks, asset searches, bank account verifications, and many other kinds of investigative data.

Learn best credit risk management practices on our website!

Credit Collection Services in and Around Wyoming, MI

Credit collection services can include more than just debt collection!

RSD provides credit collection services near Wyoming, MI that include credit investigations, portfolio liquidation, credit policy creation, and can act as your legal liaison for litigation or settlements.

Contact RSD today to get started!

Best Credit Risk Management Practices

Do too many of your customers become debtors?

Are you tired of late payments?

Strengthening your credit risk management system can help. This system helps you sell on credit while maintaining cash flow, promoting financial health, and reducing late or non-payments.

Don’t Extend Credit without a Credit Application

Regardless of a customer’s size or reputation, don’t take a risk! A credit application can help determine creditworthiness while also compiling the company’s data that you may need if they decide to not pay. Include your credit and payment terms in the application to ensure the customer knows your expectations.

Partner with a Debt Collector

At the first sign of non-payment, file a claim with your partnered debt collector. The debt collection professionals at Ross, Stuart & Dawson can do the work for you, so you can relax and continue growing your company!

Learn more best practices on our website!

Credit Collection Services in and Around Wyoming, MI

Credit collection services can include more than just debt collection!

RSD provides credit collection services near Wyoming, MI that include credit investigations, portfolio liquidation, credit policy creation, and can act as your legal liaison for litigation or settlements.

Contact RSD today to get started!

The Advantages of Visiting Your Debtor in Person

Is it time to pay your debtor an in-person visit? 

Visiting your debtor in person has a few more advantages than just getting back the money you are owed. 

The Advantages of an On-Site Visit 

By meeting with your debtor in person, you are giving them a chance to explain their behavior. Giving your debtor the chance to explain their situation shows a level of understanding and respect in the relationship.

Visiting your debtor in person also allows you to assess whether there are valid disputes or other issues that are preventing on-time payment.

Learn more about making an on-site visit!

Debt Collection Agency Serving Muskegon 

As a business owner, you shouldn’t have to chase debts. 

RSD, a debt collection agency serving Muskegon, can help get you the money you’re owed.  Contact us at (248)370-0816 for expert debt collection services.